Covid-19 Update: Due to the current uncertain conditions caused by Covid-19, we are operating with a reduced workforce. Thus, causing processing and shipment delays in certain cases. We are doing everything we can do get orders out as quickly as possible, however, some aspects of delivery are unfortunately out of our own control.
We have been proactively implementing measures to help keep our valued staff safe, as they are our utmost priority. This has been done primarily through enhanced sanitization, reducing human contact, along with other measures recommended by our health professionals.
We are closely monitoring the situation and trying to provide all customers with an update as to when their orders will arrive. During these difficult times we greatly appreciate your patience and support. If at any time you have any concerns about your order please feel free to contact us.
Our goal is to offer you the best shipping options, no matter where you live. Every day, we deliver to hundreds of customers across the world, ensuring that we provide the very highest levels of responsiveness to you at all times.
The time frame for order delivery is divided into two parts:
- Processing time: Order verification, tailoring, quality check and packaging. All orders are sent to our warehouse for dispatch within 24 hours after the order is placed. Our warehouse processes the orders, which takes an additional 1-7 business days.
- Shipping time: This refers to the time it takes for items to be shipped from our warehouse to the destination. International deliveries usually take between 2-6 weeks. US orders are shipped via USPS and typically take between 4-20 business days to arrive at their destination.
We offer standard shipping worldwide which is absolutely free as well as an insured shipping method which covers any lost or stolen packages. Insured shipping is charged at a flat rate of $1.99 per order.
Average Shipping Times:
- 4-20 business days to the US
- 2-5 weeks to Canada, UK, New Zealand, and Australia
- 2-6 weeks to all other Countries